About half an hour of your time.

Spread across three days, and most of it is one phone call. We do the rest.

The four Cliniko switches we check before go-live

All four must be on.

The setup callwe map your appointment types, set your hours, and agree your escalation numbers
Dial the divertone code on your own handset, and one code takes it off again
Three test calls, you listeningyou ring your own clinic and book yourself in, before anything goes live

Four things from you

Everything we need, and nothing we don’t.

01
Switch on Cliniko online bookingsthe four shown above. If any one is off, nothing can be booked.
02
Generate a Cliniko API keypasted once; revoke it in Cliniko whenever you like
03
Name an escalation number, per shiftwhere a caller who says it is urgent goes, by day and by night. If nobody is on call at night, FullDiary tells the caller that plainly, in wording you approve first.
04
Dial one divert codetwo minutes on your own handset

And the rest is ours

Map what FullDiary hears to what Cliniko books
Check all four online-booking switches before go-live — the step that silently breaks bookings, so it is ours
Run the test calls with you listening
Read the log with you on day two, and a week of transcripts at the end of week one

Your number stays yourspatients keep dialling the number on your Google listing

Your telco stays your telcocall divert is a feature of your own line and your own telco; we give you the code

Your handset is the only hardwarenothing to install, nothing to plug in

Cliniko stays the system of recordFullDiary writes into the diary you already run

Nothing goes live until you have heard it work.